Placed: 22/03/2022
Left By: Alison
Not impressed. Ordered at just after 7pm eventually recieved order at 9.55pm. After ringing up to see where it was. When it arrived the chips were so hard they were uneatable. Parmo was the saving grace. But overall I was disappointed
Overall:
Placed: 13/03/2022
Left By: Kyle
Waited nearly 2 hours for collection! Can't imagine what the delivery would of been. Food was ok.
Overall:
Placed: 12/03/2022
Left By: Jackie
Delicious- delivered on time - great service.
Overall:
Placed: 27/02/2022
Left By: David
Really good as usual
Overall:
Placed: 26/02/2022
Left By: Diane
Overall:
Placed: 20/02/2022
Left By: Arran
Amazing as always.
Best Sunday lunch delivery In the area
Consistently excellent.
Thanks again love the Johnsons
Overall:
Placed: 19/02/2022
Left By: Andrew
We ordered 2x parmos from The Vault at 6.10pm online and it stated that food would be here at 7.10pm, after it still hadn’t arrived, I called The Vault at 7.50pm to find out what was going on and was then told, unfortunately, it’s busy and it’ll take another 30 minutes, the food didn’t arrive until 8.50pm! Now I’m not normally one to go shouting about stuff like this but to wait nearly 3 hours for 2x parmos is a bit extreme. Only reason I gave it a 2 instead of 1 was because the parmos were probably the best we’ve had in a long time.
Overall:
Placed: 13/02/2022
Left By: Angela
First time ordering a Sunday dinner, arrived piping hot, meat so tender and plenty of fresh veg, highly recommended!!
Overall:
Placed: 12/02/2022
Left By: Mike
Always tastes amazing
Overall:
Placed: 30/01/2022
Left By: Arran
Epic Sunday Lunches delivered the best about
Overall:
Placed: 24/01/2022
Left By: Nichola
Lovely take out Sunday dinner! Plenty of meat and huge Yorkshire Puddings. Will definitely be back.
Overall:
Placed: 21/01/2022
Left By: Sharon
Delicious Parmo, chips and salad. Plenty for 2 to share.
Overall:
Placed: 13/01/2022
Left By: Andrea
First time we had been here and the food was delicious and a very generous portion.
We will be returning
Overall:
Placed: 19/12/2021
Left By: Kathryn
Just ordered 4 Sunday lunches, AMAZING! Huge portions, hot and delivered on time. Definitely order again!
Overall:
Placed: 19/12/2021
Left By: Nicola
Really prompt and friendly delivery and the food tasted amazing....
Overall:
Placed: 15/12/2021
Left By: Amanda
While since we’ve been but food was nowhere near as nice as it used to be. Chips were dried out, cold and chewy. Parmo’s not as nice as they’ve been in the past. Burger was nice though. Bit disappointed unfortunately.
Overall:
Placed: 12/12/2021
Left By: Paul
Lovely Sunday lunch delivered to the door. We got one chicken and one pork dinner. Lots of meat and a variety of vegetables with gravy and Yorkshire pudding. We got mushy peas, mash, roasties, turnip, parsnips, cabbage and stuffing
Overall:
Placed: 14/11/2021
Left By: Christopher
Lovely
Overall:
Placed: 14/11/2021
Left By: Amanda
Ordered Sunday lunch, it was ready for pick up within 15 mins. It was absolutely delicious and more than enough for one person. Thank you
Overall:
Placed: 10/11/2021
Left By: Stephen
Delicious parmo and burger from The Vault. When booking the estimated time for collection was 1 hour but the food was ready within 30 minutes. Very friendly staff in the restaurant. First takeaway from here. Will definitely use again.
Overall:
Placed: 10/10/2021
Left By: Alix
Service was great from ordering to collecting. The food was delicious! We ordered 2 different parmos and 2 different burgers and they were gorgeous! Chips were proper thick cut chips! We were al so full but the food was amazing! Will definitely be going back! Thank you!
Overall:
Placed: 17/09/2021
Left By: Jack
Perfect!
Overall:
Placed: 12/09/2021
Left By: Phil
First time ordering from here and found everything very tasty and there was a lot of food. Will be coming back for more.
Overall:
Placed: 12/09/2021
Left By: Mark
Amazing Parmos and even better home made chips
Overall:
Placed: 11/09/2021
Left By: Rachael
Food was delicious just a shame my chicken burger was cold when I got it.
Overall:
Placed: 06/09/2021
Left By: Elaine
Excellent parmo and the chips were so good ! Highly recommend ! Will be back
Overall:
Placed: 04/09/2021
Left By: Ben
Food was tasty but was extremely late as such. Rang to find out where food is and told it was on its way 30 mins after est delivery time (which was already nearly 2 hours since order) and then took another 45mins.
Overall:
Placed: 29/08/2021
Left By: Billy
Ordered at half 6 and didn’t get food till 8-40 was a joke, pay £33 and expect to get the order within a reasonable time,
Overall:
Placed: 29/08/2021
Left By: Nicola
I rang the vault today to ask if they were doing take away Sunday lunch I picked it up within the hour red hot and beautiful there was so much even my teenage son could not finish it, thank you will definitely call again.
Overall:
Placed: 22/08/2021
Left By: Amanda
Unfortunately my experience on Friday was very disappointing as I usually love the vault and have recommended it many times.
It took 3 hours from placing my order online to receiving delivery of my food.
I didn’t order late, it was 5.40pm. The email stated delivery would be before 7.10pm. I got a phone call at 6.10pm to say what I wanted wasn’t available so I chose something else. The delivery time came and went and at 7.50pm I phoned to check where the food was and was told it had left the restaurant. The food arrived another 50 minutes later, so obviously at this point it was cold.
I understand that things happen, the restaurant may have been really busy, or short staffed. A phone call out of courtesy would have gone a long way, but 3 hours for food? I would have preferred them to say they couldn’t fulfil the order than send it out on a 50 minute journey to arrive cold.
Overall:
Placed: 12/08/2021
Left By: Rod
3rd time we've ordered parmos from here and we won't go to anywhere else now. Food is amazing well cooked to restaurant standard. Quick delivery and reasonably priced.
Definitely recommend.
Overall:
Placed: 01/08/2021
Left By: Jack
Terrible service took hours and no number advertised anywhere to ring and when I finally got through the line was busy for half an hour. Food was nice however.
Overall:
Placed: 31/07/2021
Left By: Ste
Ordered Macho Nacho parmo and didn’t enjoy anything apart from the coleslaw. Which is a surprise considering the Vault is my favourite restaurant in the area.
Chicken breast not beaten, hardly any bech, and v.small portion. Chips were black. Sorry
Overall:
Placed: 31/07/2021
Left By: Bethany
Placed my order at 17:50 on their website which then said estimated delivery time 19:50 (2 hours). After waiting 2 hours and having nothing arrive I then tried to ring the restaurant just to get an update to then have the phone put down on me several times. After finally getting through to someone at 20:30 I was then informed that it was still going to be another hour until my food would arrive as they had not even started to prepare it yet.
Overall:
Placed: 30/07/2021
Left By: Michelle
Looked amazing! Chips were lovely and they were plenty, but the burgers ended up being really dry, the slaw was far too chunky just huge bits of onion, would also recomend them advertising how long delivery is before you order.
Overall:
Placed: 25/07/2021
Left By: Chris
Took 2 hours 30 minutes to arrive and then was freezing cold. Really disappointing
Overall:
Placed: 25/07/2021
Left By: Jo
Ordered from here quite a few times and used to always be lovely.
Delivery this time took almost 2 and half hours (nearly an hour after the estimated time) food was nice. Only problem was the garlic sauce, the pots have got smaller so no where near enough sauce haha
Overall:
Placed: 24/07/2021
Left By: Laura
Overall:
Placed: 23/07/2021
Left By: Rob
Took to long over 1hr.40 on Thursday night ..... no salad... food was not worth the wait did not enjoy
Overall:
Placed: 22/07/2021
Left By: Joanne
Ordered at 6.55, to be delivered by 7.40. After 5 phone calls to the restaurant and the take away eventually got food delivered at 8.45. No communication during our wait no apology, got to say this isn’t the first time this has happened either, not a good experience
Overall:
Placed: 18/07/2021
Left By: Olivia
Food was absolutely disgusting pasta was hard and dry
Overall:
Placed: 18/07/2021
Left By: Kathleen J
Best parmo we have ever had, was of restaurant quality , fresh hot &on; time, will be trying the Sunday lunch soon ????????????
Overall:
Placed: 17/07/2021
Left By: Andrew
Arrived over an hour late and lukewarm. 3 parmos slopped together and they were very bland. Disappointed for the high price..
Overall:
Placed: 15/07/2021
Left By: Steven
Wow I can't belive it .. First time ever and me and my hubby were well impressed .. was so amazing .. mouth watering food .. thank you for having my custom and I would deffo be here again :')
Overall:
Placed: 14/07/2021
Left By: Natalie
Placed order at 7.30, told arrival time was 9.20, arrived 9.40pm. Food was cold, chips were overdone, bits of the parmos were burnt and they sent me a plain Parmo instead of the sweet chilli one that I ordered. Usually love this place but terrible tonight! Won’t be risking it again.
Overall:
Placed: 14/07/2021
Left By: Rod
I had the French parmo and my wife had a Angus beef cheese burger and it was one of the best if not the best takeaway that we've ever had. Can definitely recommend.
Overall:
Placed: 02/07/2021
Left By: Ammie
Overall:
Placed: 02/07/2021
Left By: Garry
Food was delicious as always, delivery was quick with a call to say it was on route.
Overall:
Placed: 29/06/2021
Left By: Dawn
Great food and fantastic service
Overall:
Placed: 14/05/2021
Left By: Eleanor
Fantastic food and, following a phone call from them to confirm where to collect form, the order was ready earlier than originally stated on the confirmation so it could be picked up and the way back from work.
Perfect in every way!
Overall:
Placed: 09/05/2021
Left By: Donna
Communication is great, food fantastic as always. Thanks ????????
Overall:
Placed: 09/05/2021
Left By: Bill
Enjoyed even though burger was wrong, the pigs in blankets were missing
Overall:
Placed: 07/05/2021
Left By: Jonathan
Overall:
Placed: 22/04/2021
Left By: Dorothy
Had a delivery to Skelton, which came on time and was very hot.. The parmo and the chips were absolutely outstanding,and very generous portions..Thank you very much and we will definitely be ordering again..
Overall:
Placed: 18/04/2021
Left By: Craig
Perfect tasty food to set me up for the day and excellent customer skills from the management definitely will be back
Overall:
Placed: 17/04/2021
Left By: Eleanor
Excellent food, quality top notch as always and delivery was spot on the time promised. Superb.
Overall:
Placed: 14/04/2021
Left By: Jonathan
Overall:
Placed: 13/04/2021
Left By: Philip
From a man who has spent many years sampling different parmos from various shops looking to find the best.
I can hands down say that the hickory parmo and the hot hot parmo from the vault are the 2 best parmos I have ever tasted!!
Bravo
Overall:
Placed: 11/04/2021
Left By: Nicki
Food was fabulous as usual. Absolutely the best place to order Sunday lunch by far.
Thanks very much :-) x
Overall:
Placed: 10/04/2021
Left By: Peter
Excellent food &service; as usual...........
Overall:
Placed: 10/04/2021
Left By: David
Great food delivered on time stated what more can you say
Overall:
Placed: 09/04/2021
Left By: Donna
Fantastic again. Absolutely love your food. Thankyou ????
Overall:
Placed: 09/04/2021
Left By: Nick
Excellent meal. It didn't feel like the usual takeaway food. It felt as close as it could to eating "out".
Well cooked, well presented, good portions and friendly efficient staff.
The penne arrabiata was great.
Overall:
Placed: 06/04/2021
Left By: Craig
Food was fantastic, arrived lovely and hot and the Hickory Parmo was superb. Not had chips quite like that from a takeaway, seasoned and full of flavour. Really looking forward to the Redcar site opening.
Overall:
Placed: 01/04/2021
Left By: Martin
As always perfect food
Overall:
Placed: 01/04/2021
Left By: Thomas
Finally know what all the hypes about, and finally tasted the real deal!!! Ordered the Impeccable Pig Burger, a Parmo Platter & jalapeño cheese bites, all of which was amazing, well worth paying the extra money to get restaurant quality food, as opposed to the generic run of mill stuff served up by the local pizza shops. Customer service was outstanding, Looking forward to trying a Sunday lunch, in the coming weeks.
Absolute amazing food, you won’t be disappointed
Best burger ???? I’ve had since I was in America 10/10
Overall:
Placed: 31/03/2021
Left By: Kerri
Absolutely gorgeous, always hot and huge portions, it's the only place we order from now, the Sunday lunches are the best by far and the parmo was delicious, well done TVK
Overall:
Placed: 30/03/2021
Left By: Charlotte
Absolutely incredible. Best chips we have ever had.
Lovely food and amazing service.
Overall:
Placed: 27/03/2021
Left By: Danielle
Overall:
Placed: 27/03/2021
Left By: Danielle
Overall:
Placed: 20/03/2021
Left By: Nick
Overall:
Placed: 17/03/2021
Left By: Donna
Absolutely fantastic, it was a birthday treat for me and my husband and it was such a lovely meal. Will now be out birthday treats for our family.
Thank you ??
Overall:
Placed: 14/03/2021
Left By: Eleanor
Excellent food as always, arrived on the dot of the time stated.
Overall:
Placed: 07/03/2021
Left By: Rebecca
Another gorgeous meal. Can’t fault these guys!
Overall:
Placed: 04/03/2021
Left By: Laura
Absolutely gorgeous food ???? again!!!
Overall:
Placed: 04/03/2021
Left By: Martin
Wow amazing burgers
Overall:
Placed: 26/02/2021
Left By: Heather
Fab payday treat. Hubby went for the 1/2 lb cheese burger which went down a treat and I opted for the healthier option of the chicken kebab which was a large enough portion for two so lunch tomorrow sorted as well. Chicken was so moist and tender, and balanced it with loaded chips which were yummy. Will be lovely to eat there when we can.
Overall:
Placed: 21/02/2021
Left By: Craig
Food arrived piping hot and was lovely.
Thankyou!
Overall:
Placed: 21/02/2021
Left By: Katie
Beautiful food, can't complain. Will definitely visit again, especially once covid is over! Thank you so much for filling my tummy ????????
Overall:
Placed: 21/02/2021
Left By: Karen
Overall:
Placed: 13/02/2021
Left By: Daz
Superb as always!
Overall:
Placed: 11/02/2021
Left By: Graeme
Chicken and beef burgers ordered with chips and salad. Very tasty and the only reason that they didn't get five stars was because the salad rather boring, lettuce, cucumber and tomato, some mixed pepper's and coleslaw would have enhanced it
Overall:
Placed: 06/02/2021
Left By: Mandy
Ordered skinny parmos again they have become my favourite fakeaway takeaway. Reasonably priced and a good size as I can never finish it as it's filling. Service is impeccable and delivery is always within the time stated. Would definitely order again without hesitation. Keep up the good work
Overall:
Placed: 04/02/2021
Left By: Martin
Exceptional food fast delivery would definitely recommend
Overall:
Placed: 04/02/2021
Left By: Diane
Delicious ???? burger n chips
Overall:
Placed: 01/02/2021
Left By: Eleanor
Food was fantastic - impeccable pig burgers, out of this world! Fantastic customer service and delivery arrived earlier than estimate. Superb as ever.
Overall:
Placed: 29/01/2021
Left By: David
Overall:
Placed: 26/01/2021
Left By: Emma
Amazing food once again, well done
Overall:
Placed: 26/01/2021
Left By: Charlotte
Delicious parmos thank you!
Overall:
Placed: 10/11/2020
Left By: Kevin
Overall:
Placed: 30/10/2020
Left By: Christopher
Lovely staff when collected food and food was lovely. Good value and portions.
Overall:
Placed: 16/10/2020
Left By: Ronni
Parmo was delicious . Little touches like having silver foil underneath do the it doesnt pick up the cardboard taste and grease the box up . Good size portion too.\nTempura battered prawns ! Yum . Delicious .\nAll well presented and tasty
Overall:
Placed: 25/09/2020
Left By: Katrina
Absolutely great! Amazing food and huge portions :)
Overall:
Placed: 13/09/2020
Left By: Suzanne
This is the first meal we have had from The Vault and we were absolutely delighted with the quality of the meal and the delivery service. The portions are huge & we have good appetites! To enjoy a Sunday dinner of this standard without having any of the washing up To do - what’s not to like! We will definitely order again. Excellent.
Overall:
Placed: 29/06/2020
Left By: Margaret
1st time ordered enjoyed and was good value for money
Overall:
Placed: 28/06/2020
Left By: Ian
Top drawer all round!
Overall:
Placed: 21/06/2020
Left By: Christopher
Overall:
Placed: 20/06/2020
Left By: Amanda
Our breakfasts were absolutely beautiful. \nDelivery was in time\t driver was friendly. Food came hot and yummy! \nWill definitely be ordering again! Thank you.
Overall:
Placed: 26/04/2020
Left By: Adam
Awesome Sunday dinners and potato skins will definitely order again
Overall:
Placed: 18/04/2020
Left By: Alice
Overall:
Placed: 16/04/2020
Left By: Michelle
Overall:
Placed: 05/04/2020
Left By: Lynn
Ordered 3 parmo platters as a belated 21st birthday meal from last Sunday as takeaway closed. The parrmos were excellent the quality of the chicken was superb\t chips dissapointing as not their usual homemade ones\t delivery took 3 hours aswell! I'm hoping our Sunday lunch today arrives quicker x
Overall:
Placed: 04/04/2020
Left By: Amy
Overall:
Placed: 04/04/2020
Left By: Any
Overall:
Placed: 04/04/2020
Left By: Any
Overall:
Placed: 04/04/2020
Left By: Any
Overall:
Placed: 04/04/2020
Left By: Amy
Best parmo in the north east by far!
Overall:
Placed: 02/04/2020
Left By: Stuart
Lovely Parmos\t delivered fast. Down side were the chips weren’t the usual homemade chips and were plain takeaway chips and the parmos do not come with salad.\n\nEnjoyed it but £32 for 2 parmos is very expensive.
Overall:
Placed: 22/03/2020
Left By: Dan
Thank you\t lovely Sunday lunch
Overall:
