Placed: 30/04/2022
Left By: Kevin
Been a few weeks since I last ordered anything as previous orders been poor. We had a take away last night. Im afraid poor again soggy chips no chip spice pizza cold like rubber. Im afraid it will be my last order.
Overall:
Placed: 02/04/2022
Left By: Kevin
Unfortunately back to square one cold pizza and soggy chips quality not good
Wont be using for a while. Sorry
Overall:
Placed: 19/03/2022
Left By: Paul
Fantastic as always, and the peanut butter stack is to die for ,yum yum yum
Overall:
Placed: 05/03/2022
Left By: Kevin
Much better of late. Was reasonably hot pizza cooked very nice.
Also the chips were nicer not soggy or cold.
Keep up the Good work.
Overall:
Placed: 19/02/2022
Left By: Kevin
Chips cold again when delivered. Pizza was ok but soggy cold chips not nice.
Overall:
Placed: 01/02/2022
Left By: Jackson
Been getting worse lately. Was 30 mins late, cold and was missing a pitta for my kebab.... not good.
Overall:
Placed: 11/12/2021
Left By: Kevin
Yes alot better chips were hot and cooked perfect pizzas were hot and not burnt well done keep the quality up. I will keep ordering
Overall:
Placed: 06/12/2021
Left By: Kevin
Quality gone right down hill pizza cold, chips not cooked enough deliverys taking longer. Will stop ordering now last 3 fridays have been poor...
Overall:
Placed: 01/12/2021
Left By: Kelly
Food was half an hour late and all of it was cold. They did offer to send new food... but I had no guarantee this would arrive quickly and would have still needed cooking and redlivering and was too late and too late for children.
Upon asking for a refund I was told No... they hung up on me. The most they would do was 20% off next order..then hung up on me again. The 3rd time I rang the boss refused to talk to me and would not offer a refund.. they told me to request it via just eat but I did not order via just eat.....he said follow instructions on app to make a complaint (instruction on app were to telephone them) which I did.. they didn't know what to say. I get that takeaways have off days but absolutely no excuse for rudeness and being unproffesional
Overall:
Placed: 28/11/2021
Left By: C
We order regularly from Napoli at the weekends. Variety of pizzas, burgers and burgers. Can't fault the quality and taste!
Overall:
Placed: 27/11/2021
Left By: Kevin
Have too say the quality and service has dropped recently
Again the food wasnt hot. The pizza was burnt, kebab meat was
Dry and no way was that a large medium at best. You need to wake up
Abit or my orders are going elsewhere. sorry ????
Overall:
Placed: 20/11/2021
Left By: Kevin
When delivered later than expected food was luke warm at best chips were not cooked. Not enough chip spice either. Service and quality not as good as usual ????
Overall:
Placed: 16/11/2021
Left By: Paul
Overall:
Placed: 16/11/2021
Left By: Paul
Yum yum yum, all i have to say as it says it all.
Overall:
Placed: 06/11/2021
Left By: Kevin
Was delivered over an hour late then was cold very disappointed ????
Overall:
Placed: 01/11/2021
Left By: Martin
Ordered around 10pm to collect and although the app said it would be ready until near the 11 I went early as I new it would be ready and it was. Piping hot and not burnt. Can’t really ask for much more.
Overall:
Placed: 20/10/2021
Left By: Paul
I thought kings was good but napoli even better,chicken kabab large and salad, yum yum yum .i will be ordering again, thankyou guys
Overall:
Placed: 21/07/2021
Left By: Steve
Delivery was 10 minutes late. 2 of the pizzas i ordered had been swapped for others. rang to explain and they agreed to swap for what Id actually ordered.
30 minutes later what Id ordered originally finally was delivered, but Id already started a diabetic hypo due to waiting over an hour and a half and couldnt bring myself to eat.
really important to deliver on time and the correct order.
Everyone else said the food was nice though
Overall:
Placed: 04/06/2021
Left By: Kevin
Waste of time leaving a message for the chef totally did not read instruction.
Overall:
Placed: 28/05/2021
Left By: Kevin
Normally a great pizza but not today all of our pizzas were over cooked also toppings seemed less. Also chips were cold not very nice normally food is great.
Overall:
Placed: 16/03/2021
Left By: Ben
Brilliant as always. Ordered too much deliberately... The chicken shwarma wrap is my lunch for tomorrow!
Overall:
Placed: 06/02/2021
Left By: Dawn
Excellent as always ????
Overall:
Placed: 05/02/2021
Left By: Miss
Amazing. I'm new to Hull and this place was recommended by a friend. I got lost on the way because of a road closure and ended up 20mins late so it was warmish when I arrived but still tasted amazing when I got home and warmed it up. Homemade coleslaw was delicious and I got a small free pot with the orders well as the one I bough-bonus.
You can tell how good their pizzas are by the fact they sprinkled oregano on top... Delicious!
Overall:
Placed: 04/02/2021
Left By: Lewis
Gotta say I randomly ordered from here couple of weeks ago and can't knock it great pizzas and spot on for a little desert if you fancy one I've tried a few deffo one of the best places I've tried
Overall:
Placed: 24/01/2021
Left By: Nicola
Food ready when it said on the online order, great price and quality food
Overall:
Placed: 12/12/2020
Left By: C
Great pizza's!!!
Overall:
Placed: 12/12/2020
Left By: Anita
Alway delicious from napoli the food and service are top notch... Will definitely be ordering again. ????
Overall:
Placed: 05/12/2020
Left By: Lindsey
The best take away we have ordered! The peri peri chicken burger ???????? It was immense! Fast delivery for a Saturday night too! Top take away!!!!!!
Overall:
Placed: 15/11/2020
Left By: Kirsty
Overall:
Placed: 15/11/2020
Left By: Kirsty
Overall:
Placed: 15/11/2020
Left By: Kirsty
Overall:
Placed: 11/11/2020
Left By: Andy
Top quality food. Very quick delivery.
Overall:
Placed: 31/10/2020
Left By: Mark
Overall:
Placed: 31/10/2020
Left By: Mark
Overall:
Placed: 25/10/2020
Left By: Caroline
Great pizzas\t and topped to the very edge!
Overall:
Placed: 24/10/2020
Left By: Jason
Nice food\t good choices.\nLuke warm on delivery but happy overall.
Overall:
Placed: 23/10/2020
Left By: Tracey
Overall:
Placed: 19/10/2020
Left By: Abbie
Came extremely quick and the food was lovely as always. Thank you!
Overall:
Placed: 16/10/2020
Left By: Mark
Overall:
Placed: 06/10/2020
Left By: Fatih
Ace super brilliant
Overall:
Placed: 26/09/2020
Left By: Nicola
Food is always great from Napoli! The chicken tikka pizza is amazing. Always quick service and the staff are great. Couldn’t recommend more
Overall:
Placed: 18/07/2020
Left By: Nikki
Great service and fast delivery.
Overall:
Placed: 17/07/2020
Left By: Clair
We always order from here at least once a week but our food last night for the first time was not nice at all very disappointed.
Overall:
Placed: 10/07/2020
Left By: Luke
The food is always good from here. We use them regularly :)
Overall:
Placed: 27/06/2020
Left By: Nicky
Really good
Overall:
Placed: 23/06/2020
Left By: Patrick
Overall:
Placed: 19/05/2020
Left By: Keith
Less than 10 minutes order arrived fantastic service
Overall:
Placed: 07/09/2019
Left By: Andy
Overall:
Placed: 04/09/2019
Left By: Antony
Overall:
Placed: 04/09/2019
Left By: Jordan
Always have good food from here i can never fault it and great staff 5/5 stars thankyou guys jordan
Overall:
Placed: 06/08/2019
Left By: Paul
Great food\t quick delivery and food was very hot.
Overall:
