The Vault Kitchen
  Delivery: 22:40 to 23:00

Placed: 17/09/2021

Left By: Jack

Perfect!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 12/09/2021

Left By: Phil

First time ordering from here and found everything very tasty and there was a lot of food. Will be coming back for more.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 12/09/2021

Left By: Mark

Amazing Parmos and even better home made chips

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 11/09/2021

Left By: Rachael

Food was delicious just a shame my chicken burger was cold when I got it.

Overall: star 2 star 3 star 4

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Placed: 06/09/2021

Left By: Elaine

Excellent parmo and the chips were so good ! Highly recommend ! Will be back

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/09/2021

Left By: Ben

Food was tasty but was extremely late as such. Rang to find out where food is and told it was on its way 30 mins after est delivery time (which was already nearly 2 hours since order) and then took another 45mins.

Overall: star 2 star 3

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Placed: 29/08/2021

Left By: Billy

Ordered at half 6 and didn’t get food till 8-40 was a joke, pay £33 and expect to get the order within a reasonable time,

Overall: star 2

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Placed: 29/08/2021

Left By: Nicola

I rang the vault today to ask if they were doing take away Sunday lunch I picked it up within the hour red hot and beautiful there was so much even my teenage son could not finish it, thank you will definitely call again.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 22/08/2021

Left By: Amanda

Unfortunately my experience on Friday was very disappointing as I usually love the vault and have recommended it many times. It took 3 hours from placing my order online to receiving delivery of my food. I didn’t order late, it was 5.40pm. The email stated delivery would be before 7.10pm. I got a phone call at 6.10pm to say what I wanted wasn’t available so I chose something else. The delivery time came and went and at 7.50pm I phoned to check where the food was and was told it had left the restaurant. The food arrived another 50 minutes later, so obviously at this point it was cold. I understand that things happen, the restaurant may have been really busy, or short staffed. A phone call out of courtesy would have gone a long way, but 3 hours for food? I would have preferred them to say they couldn’t fulfil the order than send it out on a 50 minute journey to arrive cold.

Overall: star 2

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Placed: 12/08/2021

Left By: Rod

3rd time we've ordered parmos from here and we won't go to anywhere else now. Food is amazing well cooked to restaurant standard. Quick delivery and reasonably priced. Definitely recommend.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 01/08/2021

Left By: Jack

Terrible service took hours and no number advertised anywhere to ring and when I finally got through the line was busy for half an hour. Food was nice however.

Overall: star 2

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Placed: 31/07/2021

Left By: Ste

Ordered Macho Nacho parmo and didn’t enjoy anything apart from the coleslaw. Which is a surprise considering the Vault is my favourite restaurant in the area. Chicken breast not beaten, hardly any bech, and v.small portion. Chips were black. Sorry

Overall: star 2 star 3 star 4

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Placed: 31/07/2021

Left By: Bethany

Placed my order at 17:50 on their website which then said estimated delivery time 19:50 (2 hours). After waiting 2 hours and having nothing arrive I then tried to ring the restaurant just to get an update to then have the phone put down on me several times. After finally getting through to someone at 20:30 I was then informed that it was still going to be another hour until my food would arrive as they had not even started to prepare it yet.

Overall: star 2

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Placed: 30/07/2021

Left By: Michelle

Looked amazing! Chips were lovely and they were plenty, but the burgers ended up being really dry, the slaw was far too chunky just huge bits of onion, would also recomend them advertising how long delivery is before you order.

Overall: star 2 star 3 star 4

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Placed: 25/07/2021

Left By: Chris

Took 2 hours 30 minutes to arrive and then was freezing cold. Really disappointing

Overall: star 2

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Placed: 25/07/2021

Left By: Jo

Ordered from here quite a few times and used to always be lovely. Delivery this time took almost 2 and half hours (nearly an hour after the estimated time) food was nice. Only problem was the garlic sauce, the pots have got smaller so no where near enough sauce haha

Overall: star 2 star 3 star 4 star 5

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Placed: 24/07/2021

Left By: Laura

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 23/07/2021

Left By: Rob

Took to long over 1hr.40 on Thursday night ..... no salad... food was not worth the wait did not enjoy

Overall: star 2

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Placed: 22/07/2021

Left By: Joanne

Ordered at 6.55, to be delivered by 7.40. After 5 phone calls to the restaurant and the take away eventually got food delivered at 8.45. No communication during our wait no apology, got to say this isn’t the first time this has happened either, not a good experience

Overall: star 2

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Placed: 18/07/2021

Left By: Olivia

Food was absolutely disgusting pasta was hard and dry

Overall: star 2

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Placed: 18/07/2021

Left By: Kathleen J

Best parmo we have ever had, was of restaurant quality , fresh hot &on; time, will be trying the Sunday lunch soon ????????????

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 17/07/2021

Left By: Andrew

Arrived over an hour late and lukewarm. 3 parmos slopped together and they were very bland. Disappointed for the high price..

Overall: star 2 star 3

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Placed: 15/07/2021

Left By: Steven

Wow I can't belive it .. First time ever and me and my hubby were well impressed .. was so amazing .. mouth watering food .. thank you for having my custom and I would deffo be here again :')

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 14/07/2021

Left By: Natalie

Placed order at 7.30, told arrival time was 9.20, arrived 9.40pm. Food was cold, chips were overdone, bits of the parmos were burnt and they sent me a plain Parmo instead of the sweet chilli one that I ordered. Usually love this place but terrible tonight! Won’t be risking it again.

Overall: star 2 star 3

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Placed: 14/07/2021

Left By: Rod

I had the French parmo and my wife had a Angus beef cheese burger and it was one of the best if not the best takeaway that we've ever had. Can definitely recommend.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 02/07/2021

Left By: Ammie

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 02/07/2021

Left By: Garry

Food was delicious as always, delivery was quick with a call to say it was on route.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 29/06/2021

Left By: Dawn

Great food and fantastic service

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 14/05/2021

Left By: Eleanor

Fantastic food and, following a phone call from them to confirm where to collect form, the order was ready earlier than originally stated on the confirmation so it could be picked up and the way back from work. Perfect in every way!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 09/05/2021

Left By: Donna

Communication is great, food fantastic as always. Thanks ????????

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 09/05/2021

Left By: Bill

Enjoyed even though burger was wrong, the pigs in blankets were missing

Overall: star 2 star 3 star 4 star 5

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Placed: 07/05/2021

Left By: Jonathan

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 22/04/2021

Left By: Dorothy

Had a delivery to Skelton, which came on time and was very hot.. The parmo and the chips were absolutely outstanding,and very generous portions..Thank you very much and we will definitely be ordering again..

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 18/04/2021

Left By: Craig

Perfect tasty food to set me up for the day and excellent customer skills from the management definitely will be back

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 17/04/2021

Left By: Eleanor

Excellent food, quality top notch as always and delivery was spot on the time promised. Superb.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 14/04/2021

Left By: Jonathan

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 13/04/2021

Left By: Philip

From a man who has spent many years sampling different parmos from various shops looking to find the best. I can hands down say that the hickory parmo and the hot hot parmo from the vault are the 2 best parmos I have ever tasted!! Bravo

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 11/04/2021

Left By: Nicki

Food was fabulous as usual. Absolutely the best place to order Sunday lunch by far. Thanks very much :-) x

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 10/04/2021

Left By: Peter

Excellent food &service; as usual...........

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 10/04/2021

Left By: David

Great food delivered on time stated what more can you say

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 09/04/2021

Left By: Donna

Fantastic again. Absolutely love your food. Thankyou ????

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 09/04/2021

Left By: Nick

Excellent meal. It didn't feel like the usual takeaway food. It felt as close as it could to eating "out". Well cooked, well presented, good portions and friendly efficient staff. The penne arrabiata was great.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 06/04/2021

Left By: Craig

Food was fantastic, arrived lovely and hot and the Hickory Parmo was superb. Not had chips quite like that from a takeaway, seasoned and full of flavour. Really looking forward to the Redcar site opening.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 01/04/2021

Left By: Martin

As always perfect food

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 01/04/2021

Left By: Thomas

Finally know what all the hypes about, and finally tasted the real deal!!! Ordered the Impeccable Pig Burger, a Parmo Platter & jalapeño cheese bites, all of which was amazing, well worth paying the extra money to get restaurant quality food, as opposed to the generic run of mill stuff served up by the local pizza shops. Customer service was outstanding, Looking forward to trying a Sunday lunch, in the coming weeks. Absolute amazing food, you won’t be disappointed Best burger ???? I’ve had since I was in America 10/10

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 31/03/2021

Left By: Kerri

Absolutely gorgeous, always hot and huge portions, it's the only place we order from now, the Sunday lunches are the best by far and the parmo was delicious, well done TVK

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 30/03/2021

Left By: Charlotte

Absolutely incredible. Best chips we have ever had. Lovely food and amazing service.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 27/03/2021

Left By: Danielle

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 27/03/2021

Left By: Danielle

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 20/03/2021

Left By: Nick

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 17/03/2021

Left By: Donna

Absolutely fantastic, it was a birthday treat for me and my husband and it was such a lovely meal. Will now be out birthday treats for our family. Thank you ??

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 14/03/2021

Left By: Eleanor

Excellent food as always, arrived on the dot of the time stated.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 07/03/2021

Left By: Rebecca

Another gorgeous meal. Can’t fault these guys!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/03/2021

Left By: Laura

Absolutely gorgeous food ???? again!!!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/03/2021

Left By: Martin

Wow amazing burgers

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 26/02/2021

Left By: Heather

Fab payday treat. Hubby went for the 1/2 lb cheese burger which went down a treat and I opted for the healthier option of the chicken kebab which was a large enough portion for two so lunch tomorrow sorted as well. Chicken was so moist and tender, and balanced it with loaded chips which were yummy. Will be lovely to eat there when we can.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 21/02/2021

Left By: Craig

Food arrived piping hot and was lovely. Thankyou!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 21/02/2021

Left By: Katie

Beautiful food, can't complain. Will definitely visit again, especially once covid is over! Thank you so much for filling my tummy ????????

Overall: star 2 star 3 star 4 star 5

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Placed: 21/02/2021

Left By: Karen

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 13/02/2021

Left By: Daz

Superb as always!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 11/02/2021

Left By: Graeme

Chicken and beef burgers ordered with chips and salad. Very tasty and the only reason that they didn't get five stars was because the salad rather boring, lettuce, cucumber and tomato, some mixed pepper's and coleslaw would have enhanced it

Overall: star 2 star 3 star 4 star 5

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Placed: 06/02/2021

Left By: Mandy

Ordered skinny parmos again they have become my favourite fakeaway takeaway. Reasonably priced and a good size as I can never finish it as it's filling. Service is impeccable and delivery is always within the time stated. Would definitely order again without hesitation. Keep up the good work

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/02/2021

Left By: Martin

Exceptional food fast delivery would definitely recommend

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/02/2021

Left By: Diane

Delicious ???? burger n chips

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 01/02/2021

Left By: Eleanor

Food was fantastic - impeccable pig burgers, out of this world! Fantastic customer service and delivery arrived earlier than estimate. Superb as ever.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 29/01/2021

Left By: David

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 26/01/2021

Left By: Emma

Amazing food once again, well done

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 26/01/2021

Left By: Charlotte

Delicious parmos thank you!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 10/11/2020

Left By: Kevin

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 30/10/2020

Left By: Christopher

Lovely staff when collected food and food was lovely. Good value and portions.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 16/10/2020

Left By: Ronni

Parmo was delicious . Little touches like having silver foil underneath do the it doesnt pick up the cardboard taste and grease the box up . Good size portion too.\nTempura battered prawns ! Yum . Delicious .\nAll well presented and tasty

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 25/09/2020

Left By: Katrina

Absolutely great! Amazing food and huge portions :)

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 13/09/2020

Left By: Suzanne

This is the first meal we have had from The Vault and we were absolutely delighted with the quality of the meal and the delivery service. The portions are huge & we have good appetites! To enjoy a Sunday dinner of this standard without having any of the washing up To do - what’s not to like! We will definitely order again. Excellent.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 29/06/2020

Left By: Margaret

1st time ordered enjoyed and was good value for money

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 28/06/2020

Left By: Ian

Top drawer all round!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 21/06/2020

Left By: Christopher

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 20/06/2020

Left By: Amanda

Our breakfasts were absolutely beautiful. \nDelivery was in time\t driver was friendly. Food came hot and yummy! \nWill definitely be ordering again! Thank you.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 26/04/2020

Left By: Adam

Awesome Sunday dinners and potato skins will definitely order again

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 18/04/2020

Left By: Alice

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 16/04/2020

Left By: Michelle

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 05/04/2020

Left By: Lynn

Ordered 3 parmo platters as a belated 21st birthday meal from last Sunday as takeaway closed. The parrmos were excellent the quality of the chicken was superb\t chips dissapointing as not their usual homemade ones\t delivery took 3 hours aswell! I'm hoping our Sunday lunch today arrives quicker x

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/04/2020

Left By: Amy

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/04/2020

Left By: Any

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/04/2020

Left By: Any

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/04/2020

Left By: Any

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 04/04/2020

Left By: Amy

Best parmo in the north east by far!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 02/04/2020

Left By: Stuart

Lovely Parmos\t delivered fast. Down side were the chips weren’t the usual homemade chips and were plain takeaway chips and the parmos do not come with salad.\n\nEnjoyed it but £32 for 2 parmos is very expensive.

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 22/03/2020

Left By: Dan

Thank you\t lovely Sunday lunch

Overall: star 2 star 3 star 4 star 5 star 6

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